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Channel Frequencies    DVD & DVD-R    Common Problems

 

Why won't my CD player recognise my discs or its skipping tracks?

Why won't my  DVD player recognise my discs or its skipping chapters?

Why is my DVD in Black and White?

Why is my DVD picture of a poor quality?

Why have I got sound but no picture through my AV socket?

Why have I got picture but no sound threw my AV socket?

Why is my picture red, green or blue threw my AV socket?

Why is my DVD player so hot?

Why can I hear a hum from my DVD or DVD recorder?

What is PDC?

Why does my PDC not always work?

Why does my Video+ display the wrong date and time?

Why won't my DVD play discs from other countries?

Why won't my DVD play copied dIscs?

Why does my remote not work?

 


Why won't my CD player recognise my discs or its skipping tracks?

Try using a CD lens cleaner and check the disc for dirt or scratches if this has no effect the unit may require service attention.

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Why won't my  DVD player recognise my discs or its skipping chapters?

Try using a DVD lens Cleaner and check the disc for dirt or scratches, if this has effect the unit may require service attention.

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Why is my DVD in Black and White?

1- The setup of the DVD player and TV are not the same, set the AV socket to match the DVD player. The settings will be SVHS, Video, RGB or YC.

2 - The disc is a US NTSC format, the TV does not support the format.

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Why is my DVD picture of a poor quality?

The setup of the DVD player and TV are not the same, set the AV socket to match the DVD player. The settings will be SVHS, Video, RGB or YC.

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Why have I got sound but no picture through my AV socket?

Why have I got picture but no sound threw my AV socket?

Why is my picture red, green or blue threw my AV socket?

The scart lead connecting the unit to the TV may be faulty or loose on either the TV end or the units end.

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Why is my DVD player so hot?

These units run very hot and require good ventilation around them. If in a cabinet ensure the front door is not closed when operating.

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Why can I hear a hum from my DVD or DVD recorder?

A lot of these units have an internal fan to help cool the unit and the disc can spin at speeds of up to 10000RPM.

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What is PDC?

PDC Programme Delivery Control is a system that corrects the start and end time of TV programmes in case the scheduled time changes or over runs.

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Why does my PDC not always work?

On some units the clock must be set within 1 minute of the Teletext time.

PDC is reliant on the information being sent out to the video via the Teletext signal.

If you have got a poor TV signal or poor Teletext the video will be unable to pick up the PDC signal.

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Why does my Video+ display the wrong date and time?

Check your unit has the correct date and time set.

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Why won't my DVD play discs from other countries?

DVD discs are regionalised for the countries they were sold. If your unit is not a multi region player it will not play a disc that does not match its region.

See the region information in DVD & DVD-R

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Why won't my DVD play copied discs?

Copied discs can be slightly thicker then pre-recorded disc. This lowers the reflectivity of the disc and some players will not play them due to this.

The format of the disc can also stop them from being recognised as not all players support all formats like JPG, MP3, VCD and SVCD.

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Why does my remote not work?

1 - Some remotes are multi function, make sure if its the TV your trying to control that the remote is switched to TV mode.

2 - Try changing the batteries.

3 - Try removing the batteries for 1 hour then replace them and try again.